Transparency Notice – ICON Level

How Does Sensely UK Collect my Information?

Sensely UK collects information about who you are and your health. We collect this directly from you when you use AskFirst (Ask NHS) (the “App”). We also link your information to identifiers from your healthcare providers – like your NHS Number.

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How Does Sensely UK Use my Information?

Sensely UK will use your information to provide the services of the App, like the symptom checker and making an appointment with your GP.

How Else Does Sensely UK Use My Information?

Sensely UK will use your information to check the quality and safety of its products and services.

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Who Does Sensely UK Share My Information With?

Sensely UK shares your information with members or our team and your health care providers.

We use other organisations to provide us with services such as information technology and audit. We always make sure they keep your information safe.

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What Information is Collected During Video Calls?

Sensely’s video provider will collect communications usage information, location and device information.  

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